Terms of Service

Last Updated: September 2026

Welcome to ChillyMango. These terms and conditions outline the rules and regulations for the use of our marketplace platform.

1. General Terms

By accessing and placing an order with ChillyMango, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and ChillyMango.

2. Marketplace Structure

ChillyMango operates as a multi-vendor marketplace. We facilitate transactions between you (the buyer) and independent premium brands (the vendors). While we strictly vet all vendors and guarantee the quality of the platform, the legal contract of sale is between you and the respective vendor.

3. Products & Pricing

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change. ChillyMango and its vendors make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the site.

4. Payment & Billing

By providing a credit card or other payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).

5. Shipping & Returns

Please review our Returns & Exchanges Policy which forms a part of these Terms and Conditions. Shipping timelines are estimates provided by individual vendors and may vary based on your location and the vendor's location.

6. Intellectual Property

The website and its original content, features, and functionality are owned by ChillyMango and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.