Privacy Policy

Last Updated: September 2026

At ChillyMango, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our e-commerce platform.

1. Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or contact customer support. This includes your name, email address, shipping address, billing address, and payment information. We also automatically collect certain device information such as your IP address, browser type, and browsing behavior on our site using cookies.

2. How We Use Your Information

Your information is used to process and fulfill your orders, communicate with you about your order status, and provide customer support. With your consent, we may also use your email address to send you marketing communications, exclusive drops, and updates regarding the ChillyMango marketplace.

3. Data Sharing and Third Parties

We do not sell your personal information to third parties. We only share your data with trusted service providers who assist us in operating our website, processing payments (e.g., Stripe, PayPal), and delivering your orders (shipping partners). These third parties are legally obligated to keep your information secure and confidential.

4. Vendor Information Access

Since ChillyMango is a multi-vendor marketplace, the independent creators fulfilling your order will receive your shipping address and order details. They do not have access to your sensitive payment information.

5. Your Data Rights

You have the right to access, update, or delete your personal information at any time. You can manage your preferences from your Account Settings or by contacting us at support@thechillymango.com. You may also opt out of promotional emails by clicking the unsubscribe link at the bottom of our emails.